Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at contact@serendibspices.com.

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Our spices are sourced from the finest regions in Sri Lanka, ensuring top-notch quality and authenticity. We prioritize freshness, flavour, and sustainable practices to deliver an unparalleled culinary experience.

Yes, we offer a wide range of organic spices. We understand the importance of organic farming practices and strive to provide products that align with the preferences of health-conscious consumers.

We implement rigorous quality control measures at every stage of production. Our spices undergo thorough testing for purity, freshness, and flavor to meet the highest industry standards.

While our spices themselves are naturally free of common allergens, we recommend checking the labels for any potential cross-contamination. Our facility follows strict allergen control protocols to minimize any risks.

Absolutely! We provide bulk ordering options for businesses, restaurants, and other establishments. Please contact our sales team for customized pricing and delivery arrangements.

To preserve the flavour and potency of our spices, store them in a cool, dark place away from direct sunlight and moisture. Proper storage ensures a longer shelf life and optimal culinary results.

Yes, we are committed to sustainability. Our packaging materials are eco-friendly and, whenever possible, made from recycled or recyclable materials. We strive to minimize our environmental impact.

We stand behind the quality of our products. If you're not satisfied with your purchase, please contact our customer service team within 10 days of receiving your order, and we will work with you to find a satisfactory solution.

Yes, we have a variety of spice blends available, and we also offer customization options for certain products. Contact our customer service team to discuss your specific preferences and requirements.